Problems are common for any business, and sometimes problems arise quickly and importantly, thus is considered as an urgent company matter. These problems are often hard to solve, so to do so effectively within the time frame, you need to think about you problem solving approach; which are the techniques people use to better understand the problems they face and develop the most optimal solutions for. Below are some approaches you could use:
1. A rational approach to a problem involves defining the problem, identifying its possible causes, brainstorming solutions, implementing and testing them, and evaluating your solution.
2. A collaborative approach involves multiple people in the problem solving process, which helps in getting a more diverse group of mindsets to tackle the problem in more interesting way, while also getting feedback as well. Gather your department leaders, and you can also involve an advisor.
3. A creative approach is similar to the rational approach, but puts more emphasis on the brainstorming part. You can utilize techniques which help form ideas or concepts in a much clearer and easier way, such as using mind mapping, storyboards, analogies, etc.
Urgent matters needs an on point decision making and actions. All of you and your team experiences will contribute a lot in weighing the options and finding the right explication. Stay calm, be flexible and we are sure you will find the best solution.